As global challenges grow more complex, a new model of entrepreneurship has quietly moved from the margins toward the centre of economic thinking. Social enterprises – businesses designed to solve social or environmental problems are no longer a niche experiment. They are steadily becoming a blueprint for how business might function in the future. … More Business Beyond Profit
Customer service is the key touchpoint between business and consumer. It is worthwhile spendings some time to reveal what’s hiding in these everyday interactions and what they mean for your business. People will always remember how their experience made them feel. Here are five conversations worth going back to. … More 5 contacts your customer service team had this week that had a sale in them – or insight that could lead to more.
Public sector procurement in the UK represents over £400+ billion of annual spends on goods, services and works – making it on of the largest and most stable markets available to SMEs. This guide sets out the essential steps SMEs must take to compete and win government contracts in 2026 and beyond. … More How To Win Public Sector Contracts in 2026: The Essential Guide for SMEs
Three years ago, I quietly registered a limited company. Not for tax reasons. Not for optics. As a promise to myself: This is not a hobby. This is my life’s work. Here’s what three years of building Ikonology has really taught me. … More Six lessons I learned after registering a limited company
This article offers a practical method to identify where to incorporate AI in your work, provides an overview of AI applications in common business areas and assesses what changes to expect and what will remain the same. … More AI for Small Businesses: Using It Across Your Business Without Losing the Human Touch
This is the real story of how an investment banking professional-turned-founder in London used AI, SEO-driven visibility and a strategic personal brand to become AI-visible and why that shift matters for every small business owner reading this … More From invisible to AI-visible: how I turned pivots into a platform
We at SBREC see change every day. The economy zigs, technology zags, a new regulation drops from on high and suddenly, your perfectly good business plan has all the relevance of a fax machine. Let’s break down what adaptation looks like for your business. … More Adapting to Change: A Business Survival Guide
Within the past three years, advancement of large language models and artificial intelligence have revolutionised how we engage with the world. However, despite the rapid integration of this technology into business practices and the increase in AI-based start-ups it is essential that business owners do not become too reliant on its ‘promised’ utility. I believe it would be useful to highlight some of the drawbacks that AI can have on founders, entrepreneurs or anyone within our SME community. … More The risks of AI as a business owner
If LinkedIn deleted your account tomorrow, would anyone actually notice you were gone? You can have up to 30,00 connections on the platform. But most people hover in the low thousands, so losing one connections is barely noticeable. How do you make that reality work in your favour? … More LinkedIn: The Social Network You’re Using Wrong
In today’s hyper-competitive digital world, having a social media presence isn’t enough. Start-ups and SMEs that succeed aren’t the ones posting randomly, they are the ones that build a strategy with purpose, creativity, and data-driven insights. … More Why start-ups and SMEs need a social media strategy in 2025
The LONDON E-Business Programme provides small business across London with support to develop their digital skills. Recently, our E-Business Adviser, Corinne McGee, supported Helen Kamya with understanding how to market her sustainable gym-wear brand, Unmatched by HK. … More Meet Helen Kamya: Supporting charities through her sustainable fashion
As a product-based business owner, it can be challenging to know where to start when you’re building your brand. One of the most effective ways to gain visibility, build confidence, and gather valuable insights is through markets and pop-ups. These events offer a wealth of opportunities, especially in the early days, and can be a key driver for growth. … More 6 reasons why markets are essential for growing your business
Small Business Research and Enterprise 